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Privacy and Data Protection Policy

Introduction

Tradersoft (“Company”, “we”, “us” or “our”) respects your (“clients” or “you”) privacy and applies all its efforts to protect it.

This Privacy Policy is put in place to bring to your attention and understanding how and why information is collected, processed, safeguarded and disclosed as you use our website, applications and platforms used to provide services to you.

Collected Information

We collect the information required to perform transactions, safeguard your assets and privacy as well as to provide services to you.  The information that we collect such as certain identification information and certain device data is to maintain the high standards of the provided services.

Use of Personal Data

the Company only uses your personal data to provide quality services to you, protect your privacy, and customize your browsing experience. We process your personal data in the following way:

  • To identify and authenticate your access to the provided services
  • To communicate with you and inform you about any additional services, product and promotions
  • To prevent fraud, money laundering and abusive use of the platform and services
  • To support and troubleshoot our services and respond to your queries.

Safeguarding of Personal Data

The Company treats all of your Personal Data as confidential and takes all reasonable steps to protect it. We make sure to implement industry standard procedures and practices to ensure the safety of your information and prevent any unauthorized use.  Even though the Company makes sure to protect clients’ personal data it however cannot be responsible and liable for the acts of those who gained unauthorized access and abusively used our services.

The Company operates globally thus your personal information may be transferred, accessed and processed in a country outside the European Union (EU) where the data protection and other laws may not be as comprehensive as those in the EU. The Company may disclose your personal information to any regulatory or under any legal proceedings on a “need -to-know” basis.

The Company shall not be held liable for the privacy policy and the content of websites linked to Tradersoft.com and has no control over the protection of personal information that you might provide or that is collected by those third-party websites.

Clients’ Rights

The Company collects certain personal data from you however you remain the owner of such information and you keep the right to such personal information. You have the right to:

  • Access, delete or amend any personal information related to you. For example, you may ask to update any incorrect or outdate information or delete it. Please note that the Company may refuse to delete your personal information in order to comply with its regulatory obligations.
  • Extract personal information, meaning that you may ask to be provided with all the personal information that the Company holds on your behalf.

It shall be noted that the Company holds your personal information for as long as necessary, unless instructed otherwise, to provide services and comply with its legal obligations, resolve disputes and enforce our agreements.

In case you feel that your personal information was processed in an illegal manner you shall contact us directly to [email protected]

In case you disagree with our response you may escalate the issue further to the applicable data protection authority.

Minors

The Company’s services are designed for clients who are above the age of 18. In case you are below 18 then you shall not apply for our services, download our applications nor provide any personal information to us.

The Company reserves the right to access the personal information provided by you and verify it. If it comes to our attention that you are below the age of 18 we will discard such information.

Marketing

The Company may use your personal information such as your name, e-mail address, telephone number etc. to provide you with promotional materials related to services we believe could be of your interest.

Please note that such promotional materials are provided to you with the possibility to decline further receipt of any offers from us. If you unsubscribe we will remove your contacts from our marketing distribution list.

Cookies

The Company uses cookies and other technologies, including when you visit our website or log in to our platform. Cookies are used to protect our clients’ trading activity and enhance the performance of Tradersoft.com website.

Cookies are assigned to your device and allow efficient navigation between web-pages, enable automatic activation of features, remember your preferences, etc. Cookies used by the Company do not store any personal information.

You may remove the cookies by following the instructions of your browser settings. Please be informed that removal of cookies may limit your browsing experience and some features of our services may not be available.

Amendments to the Privacy and Data Protection Policy

The Company revises the policy from time to time and expects it to be your responsibility to review the policy regularly. In case of material changes the Company will notify you through the trading platform and/or via e-mail.

In case you continue to use our services following you have been notified of any such changes, the Company will consider that you have understood and accepted such amendments to the Privacy and Data Protection Policy.

Contact Us

Whether you need further elaboration of this privacy policy, please contact us at [email protected].